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Terms and Conditions

Welcome to Tech Metal! These Terms and Conditions (“Terms”) govern your access to and use of our website (the “Site”), products, and services (collectively, the “Services”). By accessing or using our Site or Services, you agree to be bound by these Terms. Please read them carefully. If you do not agree with these Terms, please do not use our Site or Services.

1. Definitions

  • Tech Metal: Refers to Tech Metal, including its subsidiaries and affiliates.
  • User: Any individual or entity accessing or using our Site or Services.
  • Products: The brass extrusion rods, brass forging, brass billets, brass ingots, heating element parts, and other products offered by Tech Metal.
  • Services: The access and use of the Site, the offer and sale of Products, and any other services provided by Tech Metal.

2. Use of Our Services

  • Eligibility: You must be at least 18 years old, or have the consent of a parent or legal guardian, to use our Services.
  • Account (if applicable): If you create an account, you are responsible for maintaining its confidentiality and for all activities under it. Provide accurate information when registering.
  • Acceptable Use: You agree not to:
    • Use our Services for any unlawful purpose.
    • Impersonate anyone or misrepresent your affiliation.
    • Interfere with the Site’s operation.
    • Attempt unauthorized access.
    • Use automated means to access the Site without permission.
    • Infringe on our or others’ intellectual property.

3. Orders and Payments

  • Pricing & Availability: Subject to change without notice. We may limit quantities.
  • Payment: Use our accepted methods. Provide accurate payment information.
  • Order Confirmation: Doesn’t mean we’ve accepted your order. We may refuse it for any reason.
  • Order Cancellation: Cancel before shipping. After, it’s subject to our return policy.

4. Shipping and Delivery

  • Shipping: We ship to the address you provide. Ensure it’s correct.
  • Delivery: Estimates only, not guaranteed. We’re not liable for carrier delays.
  • Risk of Loss: Passes to you upon delivery.

5. Returns and Refunds

Our return policy is available [link to return policy page]. Review it before purchasing.

6. Intellectual Property

All Site content is Tech Metal’s property, protected by law. You may not use it without our written consent.

7. Disclaimers and Warranties

  • “As Is”: The Site and Services are provided “as is” without warranties.
  • No Guarantees: We don’t guarantee uninterrupted or error-free service.

8. Limitation of Liability

To the extent permitted by law, we’re not liable for indirect, incidental, special, consequential, or punitive damages. Our liability is limited to the amount you paid for the relevant Product or Service.

9. Governing Law and Dispute Resolution

10. Changes to These Terms

We may update these Terms. Continued use means you accept the changes.

11. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us.